There are a few things you can try to fix the error message “There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.”

1. Restart your computer. This can often fix minor software glitches that may be causing the problem.
2. Run the program as an administrator. Right-click the program’s installer file and select Run as administrator.
3. Install the program in compatibility mode. Right-click the program’s installer file and select Properties. Click the Compatibility tab and select Run this program in compatibility mode for:. Select a previous version of Windows and click OK.
4. Repair the Windows Installer service. Open a command prompt as an administrator and run the following command:

” msiexec /regserver “

5. Reinstall the Windows Installer service. Open a command prompt as an administrator and run the following command:

” msiexec /i msidb.msi “

6. Download and install the latest version of Windows Installer.

If you have tried all of the above steps and the problem is still persisting, you may need to contact the software vendor for further assistance.